Shipping policy
Shipping Policy
At Noor & Needle, we are committed to delivering your orders safely and on time.
Processing Time
- Orders are processed within 1β3 business days after confirmation.
- Made-to-order and customized products may require additional processing time. The estimated timeline will be communicated at the time of purchase.
Shipping Time
- Standard delivery across India typically takes 4β10 business days, depending on the destination.
- Delivery timelines may vary during festivals, public holidays, or unforeseen logistical delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Promotional free shipping offers may be available on selected orders.
Order Tracking
- Once your order has been dispatched, a tracking link and shipment details will be shared via WhatsApp.
Delivery
- Please ensure that the shipping address and contact details provided are accurate.
- Noor & Needle shall not be responsible for delays or non-delivery resulting from incorrect information provided by the customer.
Delayed Shipments
- While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including weather conditions, courier disruptions, or regional restrictions.
Damaged Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with clear photos and videos of Unboxing and your order number for assistance.
Contact Us
For any shipping-related queries, please contact our customer support team:
Email: support@noorandneedle.store
Website:Β Noor & Needleβ
We appreciate your trust in Noor & Needle and look forward to serving you.